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help needed

Posted: Fri 09 Jun 2017, 10:40
by Bett
Hi Help needed please!!!! Please make allowances as I am a Muppet

I have an oldish Mac and i have bought a portable storage device to back up all my photo's which I put in albums when I transferred them to the back up device they were all individual photos (not Albums) is there any way round this.

Thanks in advance
Bett

Re: help needed

Posted: Fri 09 Jun 2017, 11:33
by walterconquy
Hi Bett, I have a Mac and what i do is put them in folders, are you not able to do that with your system.
I have Adobe Bridge or you can use Finder, both systems allow you to make folders up. Go to Finder > File> New Folder. Hope thats some use.
Regards Wally

Re: help needed

Posted: Fri 09 Jun 2017, 11:35
by Bett
Thank you Wally I will have a go xx

Re: help needed

Posted: Fri 09 Jun 2017, 11:49
by Mike Farley
Hi Bett

There is not really enough information here to provide a diagnosis, but I suspect that the problem is due to the way you transferred the files. If you had used Finder, I would expect the file structure to be preserved, but this would not necessarily be the case with another application. Within Finder, dragging and dropping the Pictures folder (or the top level folder where you keep your images) onto the external drive is the simplest method.

If that does not work, a copy and paste of your Pictures folder is slightly more work but will do the trick.

  • Go into Finder and select the Pictures folder.
  • Press the CMD & A keys together to select all the folders within Pictures.
  • Press the CMD & C keys together to copy all the folders and their contents.
  • Within Finder, select the external storage device.
  • If you want to store your images within a specific folder, create or select it as appropriate.
  • Press the CM & V keys together to copy the folders and files to the new drive.

External storage devices usually come with backup software, so you could try installing and using that instead. It would have the advantage that you could configure it to do regular automated backups.

If your Mac is a MacBook and you are still experiencing problems, you are welcome to come to mine and I'll talk you through it.

Re: help needed

Posted: Fri 09 Jun 2017, 13:17
by Bett
Hi Mike I have only just seen your reply so thank you but I followed Wally"s instructions and now I have fully backed up all my photo's into folders so thank so much Wally I have been faffing about for 2 days, but all sorted now :D :D :D

Re: help needed

Posted: Fri 09 Jun 2017, 14:14
by Mike Farley
Hi Bett

Glad to know you got it sorted and that Wally's instructions worked.

Re: help needed

Posted: Sun 11 Jun 2017, 15:18
by walterconquy
Hey thanks Bett thats a first, I got it right. Glad its resolved.
Good luck on your future work, I really admire what you are doing. Keep it up.
Wally

Re: help needed

Posted: Sun 11 Jun 2017, 20:25
by Bett
Wally your a star!!! i was about to throw the computor across the room, thanks again and also for the encouragement as I am not techy savvy but getting there.